When you drive a new Toyota off the lot, you also get built-in maintenance support for the early stage of ownership. ToyotaCare is Toyota’s no-cost maintenance plan that helps eligible new Toyota owners stay on track with factory-scheduled service.
For most model year 2026 and older Toyota vehicles, ToyotaCare includes factory-scheduled maintenance for 2 years or 25,000 miles, whichever comes first. Coverage terms may vary by model year, so owners should always confirm their vehicle’s plan through Toyota, the Toyota Owner portal, or a participating Toyota dealer.
If you recently bought or leased a new Toyota at Malone Toyota, or you are comparing ownership costs before buying, this guide explains what ToyotaCare covers, how it works, how roadside assistance is included, and when ToyotaCare Plus may be worth considering.
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Direct Answer ToyotaCare is a complimentary maintenance plan included with eligible new Toyota purchases and leases. For most model year 2026 and older Toyota vehicles, it covers normal factory-scheduled maintenance for 2 years or 25,000 miles, whichever comes first. It also includes 24-hour roadside assistance, with terms that may vary by model and model year. |
5 Things to Know About ToyotaCare
ā It comes at no additional cost. ToyotaCare is included with eligible new Toyota vehicles. There is no separate enrollment fee, deductible, or hidden maintenance charge for covered services.
ā Coverage depends on model year and vehicle type. Most model year 2026 and older Toyota vehicles include 2 years or 25,000 miles of scheduled maintenance. Some newer model-year vehicles may have different terms, so it is important to confirm your vehicle’s exact coverage.
ā It follows the factory maintenance schedule. Covered services are based on your Toyota’s maintenance guide. This may include tire rotations, multipoint inspections, fluid checks, and oil and filter changes when required by the factory schedule.
ā Roadside assistance is included. ToyotaCare includes 24-hour roadside assistance for eligible vehicles. Roadside terms can vary, especially for select electric and alternative-fuel models.
ā You may be able to extend coverage. ToyotaCare Plus is Toyota’s paid prepaid maintenance plan. It can extend maintenance coverage beyond the standard ToyotaCare period for eligible vehicles.
What Does ToyotaCare Cover?
ToyotaCare covers normal factory-scheduled maintenance during the eligible coverage period. The exact services and service intervals depend on your Toyota model, model year, mileage, and maintenance guide.
Common ToyotaCare services may include the following:
Oil and Filter Change
ToyotaCare covers oil and filter changes when your vehicle’s factory maintenance schedule requires them. Some vehicles require oil changes at different intervals, so always follow the maintenance guide for your specific Toyota.
Tire Rotation
Tire rotations help promote even tire wear, better handling, and longer tire life. Your Toyota technician will rotate your tires according to the recommended maintenance schedule.
Multipoint Inspection
Toyota-trained technicians inspect important vehicle systems, including brakes, belts, hoses, battery condition, lights, tires, and other safety-related components.
Fluid Inspection and Adjustment
Technicians check key fluids such as coolant, brake fluid, power steering fluid, transmission fluid, and windshield washer fluid. Covered top-offs are handled based on Toyota’s maintenance requirements.
Genuine Toyota Parts
Covered ToyotaCare services are performed using Toyota-approved parts and service procedures. This helps protect your vehicle’s service history and supports long-term reliability.
Roadside Assistance
ToyotaCare also includes roadside assistance for eligible vehicles. This gives owners added support for unexpected issues such as a dead battery, flat tire, lockout, or towing need.
What ToyotaCare Does Not Cover
ToyotaCare is a scheduled maintenance plan. It is not the same as a vehicle warranty, repair plan, or full ownership-cost coverage.
ToyotaCare generally does not cover:
ā Accident damage
ā Cosmetic repairs
ā Replacement tires
ā Wear-and-tear repairs outside the maintenance schedule
ā Brake pad replacement unless required under the covered maintenance plan
ā Accessories
ā Damage from misuse or neglect
ā Repairs caused by outside factors
ā Services listed under special or severe operating conditions, unless included in your vehicle’s maintenance guide
For the most accurate details, check your Toyota maintenance guide or speak with a Toyota service advisor at Malone Toyota.
How ToyotaCare Works
ToyotaCare is designed to be simple. There is no separate activation process for eligible new Toyota vehicles. Coverage begins based on the vehicle’s date of first use, which is when the vehicle is first placed into service.
1. Coverage Starts Automatically
When you purchase or lease an eligible new Toyota, ToyotaCare coverage is applied automatically. You do not need to complete a separate sign-up form.
2. Your Vehicle’s Maintenance Schedule Guides Service
ToyotaCare follows your Toyota’s factory maintenance schedule. Service timing is usually based on mileage, time, or whichever comes first.
3. Service Reminders Help You Stay on Track
Toyota may send reminders when factory-scheduled maintenance is due. You can also use the Toyota Owner portal or Toyota app to review service history, check coverage, and manage maintenance reminders.
4. You Can Visit a Participating Toyota Dealer
ToyotaCare service can be completed at participating Toyota dealerships. You are not limited to the dealership where you bought the vehicle.
5. Technicians Document the Visit
After your ToyotaCare service is completed, the visit is documented in Toyota’s system. This helps keep your maintenance record accurate and easy to access.
ToyotaCare Roadside Assistance: What Is Included?
ToyotaCare roadside assistance gives eligible Toyota owners access to help when unexpected problems happen on the road. Assistance is available 24 hours a day by calling Toyota Roadside Assistance at 1-800-444-4195.
Roadside assistance may include:
Towing
If your vehicle cannot be driven, towing may be provided to the nearest Toyota dealership or another eligible destination based on ToyotaCare terms.
Battery Jump Start
If your battery is dead, roadside assistance can send help to jump-start your vehicle.
Flat Tire Service
If you have a flat tire, roadside assistance can help with spare tire installation when a usable spare is available.
Emergency Fuel Delivery
If you run out of fuel, roadside assistance may provide emergency fuel delivery based on plan terms.
Lockout Assistance
If your keys are locked inside your vehicle, roadside assistance can help you regain access.
Winching
If your vehicle is stuck in mud, sand, snow, or a ditch, winching support may be available when the situation meets plan requirements.
ToyotaCare for EV, Hybrid, and Mirai Owners
Some Toyota models have different ToyotaCare or roadside assistance terms.
For Toyota bZ, bZ Woodland, and bZ4X vehicles, ToyotaCare includes 2 years or 25,000 miles of normal factory-scheduled maintenance, plus 3 years of roadside assistance with unlimited mileage.
For out-of-charge eligible Toyota EVs, roadside assistance may include towing to the owner’s home, the nearest Toyota dealer, or a public charging station within the covered distance.
Toyota Mirai owners receive enhanced ToyotaCare coverage, including 3 years or 35,000 miles of no-cost scheduled maintenance and 3 years of roadside assistance with unlimited mileage.
Because ToyotaCare terms can vary by model and model year, EV, plug-in hybrid, hybrid, and Mirai owners should confirm their exact coverage before scheduling service.
ToyotaCare vs. ToyotaCare Plus
ToyotaCare is the no-cost plan included with eligible new Toyota vehicles. ToyotaCare Plus is a paid prepaid maintenance plan that may extend coverage after the original ToyotaCare period ends.
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Feature |
ToyotaCare |
ToyotaCare Plus |
|
Cost |
Included at no additional cost with eligible new Toyota vehicles |
Paid prepaid maintenance plan |
|
Maintenance coverage |
Based on eligible ToyotaCare terms |
Up to 5 years or 75,000 miles, depending on plan |
|
Roadside assistance |
Included based on eligible ToyotaCare terms |
Included for the selected plan term |
|
Oil and filter changes |
Covered when required by the factory maintenance schedule |
Covered based on selected plan terms |
|
Tire rotations |
Covered based on the factory maintenance schedule |
Covered based on selected plan terms |
|
Multipoint inspections |
Included as part of scheduled maintenance |
Included based on selected plan terms |
|
Transferability |
May transfer with remaining coverage |
Transfer rules and fees may apply |
|
Eligibility |
Eligible new Toyota vehicles |
Vehicle must meet ToyotaCare Plus eligibility requirements |
ToyotaCare Plus may be worth considering if you plan to keep your Toyota beyond the complimentary coverage period and want more predictable maintenance costs. Eligible vehicles typically must be within Toyota’s mileage and age requirements, so speak with a Malone Toyota service advisor to confirm availability and pricing.
How to Schedule ToyotaCare Service at Malone Toyota
Using ToyotaCare at Malone Toyota is straightforward. When your Toyota is due for covered maintenance, you can schedule service in the way that works best for you.
Schedule Online
Use Malone Toyota’s online service scheduler to choose a service time that fits your schedule.
Call the Service Department
You can call Malone Toyota’s service team to confirm your ToyotaCare coverage and book your visit.
Use the Toyota App or Owner Portal
The Toyota app and Toyota Owner Portal can help you review your service history, track coverage, and manage maintenance reminders.
Visit the Service Center
You can also visit Malone Toyota during service hours and let the service advisor know you want to use your ToyotaCare coverage.
When you arrive, the service team will confirm your active ToyotaCare coverage, perform the factory-scheduled maintenance included under your plan, and update your Toyota service record.
Ready to Use Your ToyotaCare Benefits?
If your Toyota is due for covered maintenance, Malone Toyota can help you make the most of your ToyotaCare benefits. Schedule your ToyotaCare service online or contact the service department to confirm your coverage.
Schedule Your ToyotaCare Service
Frequently Asked Questions About ToyotaCare
1. Does ToyotaCare cover used Toyotas?
ToyotaCare is included with eligible new Toyota purchases and leases. If you buy a used Toyota that still has remaining ToyotaCare coverage, the unused benefits may transfer with the vehicle at no additional cost.
2. Can I use ToyotaCare at any Toyota dealership?
Yes. ToyotaCare service can be completed at participating Toyota dealerships. You are not limited to the dealership where you purchased or leased the vehicle.
3. What happens when ToyotaCare expires?
After ToyotaCare expires, you are responsible for routine maintenance costs. You can continue paying for service as needed or ask about ToyotaCare Plus if your vehicle still meets eligibility requirements.
4. Does ToyotaCare cover the Toyota Mirai?
Yes. Toyota Mirai owners receive enhanced ToyotaCare terms, including 3 years or 35,000 miles of no-cost scheduled maintenance and 3 years of roadside assistance with unlimited mileage.
5. Does ToyotaCare cover oil changes?
Yes, ToyotaCare covers oil and filter changes when they are required by your vehicle’s factory maintenance schedule. Oil-change timing varies by model, engine, oil type, and maintenance guide.
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